Privacy Policy

■ Agree to the Terms of Use ■

Your use of this site constitutes your agreement to be bound by and comply with these Terms of Use.

■ About Information ■

" Louis Collection Co., Ltd. makes every effort to ensure the accuracy and timeliness of the information on this site.
However, the information provided may change without notice. Louis Collection Co., Ltd. cannot guarantee the accuracy or timeliness of the information provided on this site.

■ Handling of personal information on this site ■

"Yellow Lobster" asks for the minimum amount of personal information so that users can use the service with peace of mind. "Yellow Lobster" takes the utmost care in protecting the personal information provided to it. Our approach to protecting personal information is as follows:

1. Definition of personal information "Personal information" means information about a living individual that can identify a specific individual based on the name, date of birth, or other description contained in the information, or that can be easily collated with other information to thereby identify a specific individual.

2. Collection of personal information Our shop may collect personal information from customers when they purchase products or make inquiries. When collecting information, we will specify the purpose of use and use it in a lawful and fair manner.

The personal information collected by our shop is as follows:

a) Name, furigana
b) Address
c) Your phone number
d) Email address
e) Password
f) Shipping information
g) Transaction history and details with our shop
h) Information that can identify a specific individual by combining the above

3. Use of Personal Information The purposes for which personal information entrusted to us by customers is as follows:

a) Confirmation and inquiry of orders
b) Confirmation and inquiry of product shipment
c) When replying to inquiries

Our shop will not disclose or provide personal information to third parties without the customer's consent, except in the following cases:

a) When required by law, or when necessary to cooperate with a national government agency, local government, or a person commissioned by them in carrying out duties prescribed by law
b) When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the individual's consent.
c) When exchanging personal data with an affiliate of the company that operates this shop

4. Safety management of personal information The service provider will implement rational, organizational, physical, personal, and technical measures to safely manage the personal information entrusted to us by customers, and our shop will handle such information appropriately in accordance with relevant laws and regulations in an effort to prevent unauthorized access to personal data, as well as the loss, falsification, and leakage of personal information.

5. Correction or deletion of personal information If you wish to correct or delete any personal information that we have received from you, please contact us using the information below.
Additionally, if you are a registered user, you can correct your personal information from the "My Account" menu on this website.

6. Use of Cookies We may use cookies to provide better services to our customers. However, these cookies do not collect any information that can identify individuals, and do not violate your privacy.
If you do not wish to accept cookies, you can change your browser settings.
*A cookie is a piece of information that is sent from a server computer to your browser and stored on the hard disk of the computer you are using.

7. Use of SSL When entering personal information, we use SSL (Secure Sockets Layer) technology to ensure security and to prevent such information from being intercepted, interfered with, or tampered with.
*SSL is a function that encrypts information to prevent eavesdropping and data tampering. Using SSL makes it possible to send information more safely.

8. Contact InformationPlease see the information based on the Specified Commercial Transactions Act.

■ Changes and improvements ■

" Louis Collection Co., Ltd. may change these terms of use without prior notice. If there are any important changes, we will notify you on this website.